Terms and Conditions

1. Acceptance of Terms

By accessing, browsing, registering for an account, or otherwise using the Website, you confirm that you have read, understood, and accepted these Terms together with our Privacy Policy. We may update these Terms from time to time, and your continued use of the Website constitutes acceptance of the updated Terms.

2. About the Website

The Website provides information about destinations, accommodation, events, activities, and tourism businesses within the Sarah Baartman District. It is intended as an informational and promotional platform. While we strive to keep information accurate and current, listings and related content are provided for general guidance only and may change without notice.

3. Eligibility and Accounts

Certain features may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate information during registration and to keep it up to date. We may suspend or terminate accounts that breach these Terms or are used unlawfully.

4. Acceptable Use

You agree to use the Website lawfully and responsibly. You may not:

• use the Website in any way that breaches applicable laws or regulations;
• submit false, misleading, fraudulent, or unlawful information;
• upload content that is defamatory, obscene, offensive, or infringes the rights of others;
• attempt to gain unauthorised access to any part of the Website, its servers, or connected systems;
• interfere with or disrupt the integrity or performance of the Website;
• copy, scrape, or harvest content for commercial purposes without our written permission.

5. Listings and Third-Party Content

Tourism listings, business profiles, images, pricing, and related content may be supplied by third parties such as accommodation providers, tour operators, and local tourism organisations. We do not warrant the accuracy, completeness, availability, pricing, or quality of any third-party listing, and the inclusion of a listing does not constitute an endorsement.

6. Bookings and Third-Party Services

Where the Website links to or facilitates contact with third-party service providers, any booking, transaction, or agreement is concluded directly between you and that provider. We are not a party to such arrangements and accept no liability for the acts, omissions, products, or services of any third party.

7. User-Generated Content

If you submit content to the Website (such as listings, reviews, images, or enquiries), you confirm that you have the right to do so and grant us a non-exclusive, royalty-free licence to use, display, and distribute that content on the Website for the purpose of promoting tourism in the district. You remain responsible for the content you submit, and we may remove content that breaches these Terms.

8. Intellectual Property

Unless otherwise stated, the content, design, logos, and trademarks on the Website are owned by or licensed to the Sarah Baartman District Municipality and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without prior written consent.

9. Links to Other Websites

The Website may contain links to external websites that we do not operate or control. We provide these links for convenience only and are not responsible for the content, policies, or practices of any third-party website. Accessing linked websites is at your own risk.

10. Disclaimers and Limitation of Liability

The Website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, the Website or any content on it, including reliance on any third-party listing.

11. Indemnity

You agree to indemnify and hold harmless the Sarah Baartman District Municipality and its representatives against any claims, losses, or expenses arising from your misuse of the Website or breach of these Terms.

12. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in line with the Protection of Personal Information Act (POPIA).

13. Changes to These Terms

We may revise these Terms at any time by updating this page. The “Last updated” date above indicates when the Terms were most recently changed. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

14. Termination

We may suspend or withdraw all or part of the Website, and may restrict or terminate your access, at any time and without notice where we reasonably consider it necessary for example, in the event of a breach of these Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, and you submit to the non-exclusive jurisdiction of the South African courts.

16. How to Contact Us

If you have any questions about these Terms, please email us at [email protected].